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At PitstopWear24, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Returns

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be:

• Unworn and unused
• In the same condition that you received it
• With all original tags attached
• In its original packaging
• Accompanied by the receipt or proof of purchase

How to Start a Return

To request a return, please contact us at support@pitstopwear24.com.

If your return is approved, we will provide you with the return instructions and the return address.

Please do not send any items back without contacting us first, as unauthorized returns will not be accepted.

If you have any questions regarding a return, you can contact us anytime at support@pitstopwear24.com.

Damaged or Incorrect Items

Please inspect your order as soon as it arrives.

If your item is defective, damaged, or you received the wrong product, contact us immediately so we can evaluate the issue and provide an appropriate solution.

Non-Returnable Items

The following items cannot be returned:

• Personalized or custom-made products
• Final sale or clearance items marked as non-returnable
• Items that have been worn, washed, damaged, or altered after delivery

If you are unsure whether your item is eligible for return, please contact us before sending it back.

Exchanges

If you would like a different size or item, the quickest way is to return the original item (if eligible) and place a new order once your return has been approved.

European Union 14-Day Cooling-Off Period

If your order is shipped to a country within the European Union, you have the legal right to cancel or return your order within 14 days, for any reason and without providing a justification.

Returned items must be unworn, unused, in their original condition and packaging, with all original tags attached and accompanied by proof of purchase.

Return Shipping

Return shipping costs are the responsibility of the customer unless:

• The wrong item was sent.
• The item arrived damaged or defective.

We recommend using a tracked shipping service, as we cannot be responsible for returns lost during transit.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method within 10 business days. Please note that your bank or payment provider may require additional time to process the refund.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at support@pitstopwear24.com.